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Harrison Location
203 North Walnut, Suite A
Harrison, AR 72601
Harrison | 24/7 SERVICE - 844-845-7314



Corona Virus (COVID-19) Cleaning and Disinfection

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MitiServe has a proven record of successfully handling environmental emergencies (biohazards, bloodborne and airborne pathogens) in healthcare settings, businesses, and schools. As a certified firm, our staff strictly adheres to the Institute of Inspection Cleaning and Restoration's strict standards. If you or your business is impacted by the Corona Virus (COVD-19) or simply wish to take precautions regarding employee health, our team is here to help.

The Corona Virus (COVID-19) is considered a novel virus. The virus is highly infectious and can rapidly infect a population within a short amount of time. With this being said, there is much to learn in regards to its pathogenesis. Current data suggests transmission occurs via respiratory droplets. Currently, evidence published by the Centers for Disease Control and Prevention (CDC) suggests the virus may remain viable for hours to days on surfaces made from a variety of materials. Cleaning of these materials, followed by disinfection, is considered a best practice for prevention of COVID-19.

When cleaning and disinfecting, proper precautions must be taken to avoid exposure. MitiServe is highly experienced with these types of cases. Our team regularly takes proper measures to ensure the safety of our employees and to reduce cross contamination. According to the CDC, employers/employees participating in the cleanup of COVID-19 must be trained on the cleanup of bloodborne pathogens and proper use (donning/doffing) of PPE. Each of our environmental emergency employees are highly trained in the proper use of personal protective equipment (including full face respirators) and infection control. In addition, three members of our management team have previous healthcare experience in infection control in healthcare settings.

Our cleaning and disinfection methods are in accordance with the CDC guidance on Corona Virus cleaning procedures. We regularly consult this guidance for any updates on standards.  Our team is In alignment with the CDC, each of our disinfectants are EPA registered and are considered hospital grade products. In addition, we utilize EPA-approved products with emerging viral pathogen claims.

For linens and items specified for laundry, MitiServe utilizes the Esporta Wash System. The system consists a 4 step wash cycle utilizing a concentrated hydrogen peroxide solution. In addition, the chamber is drained with each step, ensuring recontamination does not occur in the wash cycle.

In addition to these services, MitiServe is able to provide temporary containment and negative air environments to contaminated areas, business, or healthcare facilities.
MitiServe is prepared to assist you during this extraordinary time. Our customer service team can be reached at service@mitiserve.com For 24 hour emergency service, contact us at 870-743-6607 or toll free: 844-845-7314.


Contents Restoration

A new website and a first blog post! That puts a lot of expectations on the first topic. However, it was rather an easy choice when you have a piece of technology like the one I am about to discuss. I am talking about the ESPORTA Wash System. The Esporta is the newest tool to MitiServe Restoration's arsenal but it has revolutionized the way we look at soft contents on fire damage and water damage claims. With the Esporta, we are able to clean and restore 85% of all soft contents that were previously considered non salveagable. Unlike the traditional cleaning methods typical restoration companies will use, the Esporta uses a patented hydraulic cleaning process that allows it to clean, on average, 85% of the contents we encounter.

Being only one of a handful in the region with this technology (and one of 3 in the entire state), MitiServe offers something completely different than most restoration companies. One, we are able to clean and restore much more items than most. All of those sentimental items that suffered smoke damaged? There is a much better chance of those being salvaged with the Esporta and Mitiserve.  Two, we complete this entire restoration process in house. We do not ship your contents to an outside network, including the dry cleaners. This means your personal, sentimental items receive our attention from start to finish. They are always under our care and supervision. This also means you will receive your contents more quickly.

Thanks for reading!


Fire Safety, Fire Damage, Fire Restoration: Part One

House fires are an occurrence each of us hopes we never have to face. Unfortunately, they are a very real threat. It is something we see rather frequently here in Northwest Arkansas and Southern Missouri. 

This is part one of three in a series of posts. In this series, I am going to touch on the following: the top causes of house fires, how to best prepare and what to do in the event of a house fire, and what the fire restoration process looks like. 

In this post, I am going to keep the discussion limited to the top 5 causes of house fires according to the National Fire Protection Association (NFPA)

1. Cooking Equipment: This may come as a no brainer but most fires occur in the kitchen.  According to the NFPA, 45% of all house fires last year started this way.

Safety Tips
Do not leave food or the kitchen unattended while cooking
Move all flammable items away from the stove
Do not pour water on grease fires
Have an appropriate rated fire extinguisher nearby

2. Heating Equipment: This includes furnaces, portable heaters, fireplaces and chimneys.

Safety Tips
Keep the area around your furnace clean 
Maintain a safe space between portable heaters and combustible items
Avoid placing combustible items near fire place
Do not put trash items in fire place
Have chimney swept and inspected by certified professional yearly

3. Electrical and Lighting Equipment: This category is a much broader than the previous two. This can be anything from a faulty plug-in to a circuits overloading on heavy duty appliances.

Safety Tips
Avoid overloading outlets and circuits
Ensure you have the appropriate size extension cord (use indoor cords inside only)
Leave third prong (ground wire) on all plug ins
Unplug Christmas lights and unnecessary electronics when not in use

4. Smoking: Though smoking is toward the bottom of our list, it actually had the highest fatality rate over the five year period NFPA conducted the study. It also a category in steep decline.

Safety Tips
Avoid smoking in the bedroom, especially in bed
Use an ashtray that is deep enough to avoid cigarette butts from falling out
Make an attempt to smoke outside

5. Clothes Dryers and Washers: A common cause of household fires homeowners often forget about is the dryer and washer. The main cause with the dryer is the lint dust and the actual clothing. With the washing machine, it is the wiring and the machine itself. These two unsuspecting machines can wreak havoc on a home.

Safety Tips
Clean lint screen/filter before each use
Clean dryer vent periodically
Do not place combustible items in dryer
Clean behind both washer and dryer regularly 

We hope this helped you understand some of the major causes of household fires. More importantly, we hope you were able to grab some useful information on fire prevention.

If you have fire damage or water damage, call the MitiServe Restoration Emergency Response Team @ 870-743-6607 or toll free @ 844-845-7314. Whether it's Harrison, Branson, or Mountain Home, our IICRC certified technicians are standing by 24 hours a day.