Though unfortunate, in reality many disasters and loss inflict damage to highly valuable personal items and documents.  We treat your items as if they are our own and make every effort to return them as close to pre-loss condition as possible.  We work with you during the process to present as many cost effective options as possible.  

Your contents will go through our on-site processing facility to be inventoried, cleaned, and securely stored until you are move-in ready.


  1. When items are packed out from the site, they are barcoded into a full inventory and added to boxes.  

  2. Items are stored in climate-contolled area until cleaning begins.

  3. Hard contents (ie: dishes) are cleaned in automated machines and deodorized for fire/smoke odor. 

  4. Hard contents that can not be cleaned in machine (ie: fine china) are hand-cleaned with environmentally-friendly degreaser and odor countactants. 

  5. Soft contents are cleaned in the Esporta Machine (ie: fabrics, sporting equipment, cushions and pillows, down comforters, leather, dolls).  The Esporta can clean 95% of all soft contents including dry-clean only fabrics.

  6. Contents are put in the Ozone Room for deodorization.

  7. Contents are submitted to thermal fogging.  This replicates the particle size of smoke and is an additional odor counteractant.

  8. Contents that can not be machine-dried are added to a Drying Chamber with Air Circulation  

  9. Finished contents are stored in a secure, climate-controlled storage area until client is move-in ready.